FAQ

We strive with our logistics partner to process orders within 1-2 days. It then takes an additional 2 days before you receive your package. We always do our best to meet our customers' expectations.

We offer three ceremonial matchas, each with a unique character:

• Kisakuna : notes of umami and hazelnut.
• Tanoshi : Almond notes and creamy texture.
• Shinsetsu : subtle sweetness with notes of red berries.

Our matcha comes from Japanese regions renowned for their quality:

• Kisakuna is grown in Yame .
• Tanoshi is from Uji .
• Shinsetsu comes from the island of Kyushu .

There are different ways to prepare matcha. The two most common preparations are the traditional matcha "Usucha" which consists of mixing 2g of matcha with 60ml of hot water and the matcha latte which consists of mixing 4 to 5g of matcha with 150ml of cold milk.

For more details, please consult our dedicated page.

There is no real answer to this question, the choice of matcha will depend mainly on your tastes. All our matchas are of quality and have different flavors. We have made this choice to allow you to discover the taste notes that matcha can offer and thus find the one that suits you best!

You can keep it for a year provided you do not expose it to light and keep it dry. We advise you to keep it in the fridge , with the lid closed and to consume it within 6 months to enjoy all its flavors.

Caution : Wait until the can is at room temperature before opening it to avoid condensation on your matcha!

You can consume matcha without having eaten, however we advise you to eat a little either before or during your tasting.

Yes of course, you can enjoy your matcha latte with soy, almond, oat (with a not too strong taste) or cow's milk.

Yes, to do so, please contact us directly by email: contact@kyoyu-matcha.fr

If your question is not listed here, contact us via our contact page or on Instagram @kyoyumatcha !

🍵 The Kyoyu Team